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Wayne Kessler: November 2009 Archives
This post strikes close to home.
At a time when continuing subscriptions and online payments require a seamless stream of payment, the credit card expiration date needs to be replaced as a practice by credit card companies. I'm sure there are intelligent people at these financial institutions that can resolve the issue so that expiring cards don't interrupt the flow of payment when most expected. So when will they do it?
At a time when continuing subscriptions and online payments require a seamless stream of payment, the credit card expiration date needs to be replaced as a practice by credit card companies. I'm sure there are intelligent people at these financial institutions that can resolve the issue so that expiring cards don't interrupt the flow of payment when most expected. So when will they do it?
Did they send out any notice that they were changing over from a Member Name login format to an Email Address login format? I don't recall ever getting any notification of this, and I'm usually very attentive to system notices of this sort. Going to raise some havoc for older users that may have changed email address since creating their account, I suspect.
I was doing a little checking for a client that wishes to email 1000 members a monthly newsletter in html format using an email management service. Based on the assumption that it would be ONLY 1000 emails sent per month, here are the monthly subscription costs.
GraphicMail - $10 per month
IContact - $20 per month
MailChimp - $30 per month
It seems a little odd to me. The web has many, many specialized search engines, and often they are quite good. But I can't seem to find a better, more useful Sound Search Engine than FindSounds, which is quite limited. Seems like something Google should be able to whip up quite easily...
For anyone who subscribes to online services for a
long time and pays with a credit card, they run into a small issue: when credit
cards expire, you receive a new one, and sometimes the account number changes,
and the expiration date always changes, as does the security code. For any
online service paid for by that credit card, the subscriber must go in and
change the account information. Much of the time an online service will inform
a subscriber BEFOREHAND if new credit card information is needed due to
expiration of the card of record, but not always. Since some subscriptions are
paid monthly, others quarterly and others annually, there can be opportunity for
an important change to be missed, and an online service can "expire" by
surprise.
It seems to me that there's still an opportunity
for credit card providers to streamline this process for the subscriber and the
vendor. But I can't claim to be savvy to all the credit card privacy and security
requirements, so I'm not sure what is possible. Any suggestions of discussions or
remedies of this situation?
